At Charlotte Bahrain Co, we are committed to ensuring our customers are satisfied with their purchases. We do not offer refunds but provide an option for exchanges under certain conditions. Please review our policy below:

1. Exchange Policy

  • Eligibility for Exchange: Exchanges are accepted within 7 days of purchase with the original bill.
  • Condition of Items: Items must be in their original condition, unopened, and unused to be eligible for an exchange.

2. Procedure for Exchange

  • Original Bill: The original bill must be presented at the time of exchange.
  • Exchange Request: To initiate an exchange, please contact us at info@charlottebaking.com with your order details and reason for the exchange.

3. Non-Eligible Items

  • Opened or Used Items: Items that have been opened or used are not eligible for exchange.

4. Contact Information

If you have any questions or concerns about our exchange policy, please contact us at:

5. Amendments

  • Policy Changes: We reserve the right to update or change this exchange policy at any time. Any changes will be posted on this page.
  • Review: It is your responsibility to review our exchange policy periodically to stay informed of any updates or changes.

6. Legal Compliance

  • Governing Law: This exchange policy is governed by the laws of Bahrain.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this exchange policy. If you have any questions or need further clarification, please do not hesitate to reach out to us at info@charlottebaking.com.